SGHVAIC

Mar 8, 2025

1 year ago

Users Unable to Log in to Services

Monitoring · April 15 at 9:03 AM (UTC)

The cause appears to be a hardware/firmware issue in the physical host. The issue has been mitigated through forced regular synchronization with an NTP server. We will continue to monitor the system in case any time-related issue appears again. We apologize for any inconvenience caused.

Investigating · April 15 at 8:00 AM (UTC) (1 hour earlier)

The time synchronization issue appeared again. We are currently investigating the root cause.

Monitoring · April 11 at 9:19 AM (UTC) (4 days earlier)

The issue appeared again on VM-LINUX-CP (code-hvaclab.sghvaic.org) after a brief loss of connectivity to the domain controller, due to a bug in winbind.

The issue has been resolved after a restart of the winbind daemon. A permanent fix is currently underway.

Monitoring · March 8 at 8:21 AM (UTC) (1 month earlier)

The issue appears to be resolved at the moment.

Identified · March 8 at 4:00 AM (UTC) (4 hours earlier)

The cause is identified to be a time synchronization issue between the servers. We are currently resolving the issue.